Vicado – single point to communicate with your customers
Mobile CRM that leverages messengers to enable efficient communication between your sales managers and customers
Sales managers communicate via mobile messenger
Mobile CRM – single point for sales managers to communicate with their customers
Chat with customers, send documents, photos, audio and video
Create orders, issue invoices, or perform other transactional operations for customers
All communication stored in your CRM (e.g. Salesforse, HubSpot or any other)
Chat with customers, send documents, photos, audio and video
Create orders, issue invoices, or perform other transactional operations for customers
All communication stored in your CRM (e.g. Salesforse, HubSpot or any other)
Embedded CRM features for email and chat campaigns
Dynamic customer segments based on your CRM data
Select single customers or whole segments just in one click to send Email, SMS, and Chat message campaigns
Create and manage tasks effectively
Select single customers or whole segments just in one click to send Email, SMS, and Chat message campaigns
Create and manage tasks effectively
Customers use their favorite messenger to talk to the company
Customers do not install any app but use their preferable messenger (WhatsApp, Facebook Messenger, Viber, Telegram, Skype and others) while sales managers aggregate communication in one app
Customers may search products, place orders and perform other transactional operations
Customers receive messages about their order status or other notifications
Intelligent chatbots may resolve frequent issues or involve a manager, or call center operator when necessary
Customers may search products, place orders and perform other transactional operations
Customers receive messages about their order status or other notifications
Intelligent chatbots may resolve frequent issues or involve a manager, or call center operator when necessary
Why use Vicado?
Advantages for:
- CustomersAdd company as a contact in their favorite messenger (do not install any app)
Contact company when they want the most convenient way
Receive immediate response, search products, place orders - ManagersCommunicate with all customers in one app
Can quickly respond customers when desktop CRM is not available or they out of the office
Automatic segmentation will advice which customer needs support or who is ready for the next purchase - CompanyConversion of visitors to leads at your store is much cheaper than online ads
Customer contacts and communication history belongs to company
Sales managers have tools for active sales to boost their sales using free time when no customers are in the shopping room
Improve customer service and reduce costs for call center
Feel free to write, call and visit us. We really love to communicate with our clients.
